Privacy Policy

C. Cubica Arquitectos, S.A. de C.V. hereinafter (the Responsible) with address at Paseo de los Laureles 458 Int. 604, Colonia Bosques de las Lomas, Cuajimalpa de Morelos City Hall, C.P. 05120, Mexico City, is a company committed to protecting your privacy, so it will be responsible for the processing of your personal data and all the information that is collected during your stay.

What is Personal Data? 

Personal Data is the information that is collected from you as the owner of the same, which may be collected when they are supplied directly by you or when you use an internet site referring to our services, which may be the following:

• Name
• Nationality
• Address
• Email Address
• Telephone Number
• Bank Card Number
• Official ID

We will be Responsible for the treatment of your Personal Data, without requesting information regarding your Sensitive Personal Data, understanding the latter to be those that are related to the most intimate sphere of its owner or whose use may give rise to discrimination or entail a serious risk for this or those that may reveal aspects such as racial or ethnic origin, present and future health status, genetic information, religious, philosophical and moral beliefs, union affiliation, political opinions, sexual preferences.

In the case of sanitary or epidemiological emergencies and always in strict adherence to the applicable legislation, we will collect data related to your general state of health, with the sole purpose of being able to provide better sanitary protection to both you and the other people who are housed in our facilities. The information referred to may only be shared with the responsible health authority, when appropriate.

Purpose of the Processing of Personal Data

Your Personal Data will be collected in order to provide you with a better accommodation service, inform about our products and/or services or seasonal offers, as well as to evaluate the quality and service with which our services were provided.


The Responsible may only transfer your Personal Data in the cases established in article 37 of the Federal Law on the Protection of Personal Data Held by Private Parties. Among them is, for example: that it is provided for in some Law; for healthcare; for the administration of justice, for the fulfillment of a legal relationship between the person in charge and the owner and between holding companies and subsidiaries.

ARCO Rights

We inform you that you have the right to access, rectify, cancel or oppose the information and Personal Data that you provide us in accordance with the provisions of the Federal Law on Protection of Personal Data Held by Private Parties, or in any applicable regulation, You may do so by making a written request to the area responsible for data processing at the following address:

Paseo de los Laureles 458 Int. 604,
Colonia Bosques de las Lomas,
Alcaldía Cuajimalpa de Morelos,
C.P. 05120, Ciudad de México.

From Monday to Friday, from 9 a.m. to 6 p.m., or by email:

Said request must contain at least the following:

(i) Name of the Owner of the Personal Data;
(ii) Email to receive notifications;
(iii) Documents that prove your identity or, where appropriate, the legal representation of the owner;
(iv) Clear and precise description of the personal data with respect to which the right is sought to be exercised and of the right that is intended to be exercised.
(v) Any other element or document that facilitates the location of personal data.

In the event that the request does not satisfy any of the requirements indicated above, the responsible area will require you, within 5 days of receiving the request, to provide the necessary documents to process it. You will have 10 days to meet the request, if you do not respond within that period, the corresponding request will be deemed not submitted. The response times will be a maximum of 20 days counted from the date the request is received to communicate the decision adopted, which, if appropriate, will become effective within 15 days following the issuance of the response. The aforementioned terms may be extended only once for an equal period, as long as the circumstances of each particular case justify it.

Revocation of consent

Usted puede revocar el consentimiento que nos haya otorgado para el tratamiento de sus Datos Personales. Para revocar su consentimiento deberá presentar su solicitud por escrito al área responsable en Paseo de los Laureles 458 Int. 604, Colonia Bosques de las Lomas, Alcaldía Cuajimalpa de Morelos, C.P. 05120, Ciudad de México, de Lunes a Viernes, de 9 a 18 horas, o bien al correo electrónico Las solicitudes de cancelación procederán con el mismo procedimiento descrito en párrafos anteriores.


The Responsible undertakes to protect and preserve the privacy of your Personal Data by having the necessary measures to prevent unauthorized access to your information, for which your data will be protected in physical and digital warehouses, which have security systems. similar to those we use to protect our own confidential information.


Your Personal Data will be kept while there is a business relationship with you and until it is satisfactorily concluded or until you exercise your right of deletion or revocation of consent, always with the intention of keeping them for the period strictly necessary for the purpose for which they were requested. Once the term that according to the legislation is indicated that we must keep your Personal Data has elapsed, these will be eliminated from our databases.

Changes and Updates

The Responsible may at any time update this data protection policy, in accordance with international best practices, as well as any modification or update of the applicable legislation and/or regulations. If you have any disagreement or complaint about the processing of your Personal Data and that this has not been addressed as required, you can go to the National Institute of Transparency, Access to Information and Data Protection to express what you right corresponds.

Ultima fecha de actualización: Septiembre 2023